Terms & Conditions of Service
Important Financial Notice & Statutory Disclaimer:
FinanceLab is an informational self-service personal expense tracking and budgeting software tool. FinanceLab and its operator, Art Dream Works, are not licensed financial planners, financial advisers, capital market service providers, banks, or debt management institutions under Bank Negara Malaysia (BNM) or the Securities Commission Malaysia (SC).
All tools, cashflow projections, AKPK Debt Management Programme (DMP) step-up schedules, Buy-Now-Pay-Later (BNPL) calculations, and budget thresholds are provided for personal simulation, recordkeeping, and informational purposes only. Nothing contained within FinanceLab constitutes certified financial, legal, tax, or investment advice.
01. Acceptance of Terms & Legal Capacity
By creating an account, checking the acceptance box, accessing, or using FinanceLab ("the Service" or "the Platform", operated by Art Dream Works), you confirm that you are at least eighteen (18) years of age (the legal age of majority in Malaysia pursuant to the Age of Majority Act 1971) and have full legal capacity to enter into this binding agreement. If you do not agree to these Terms and Conditions, you must not register an account or use the Platform.
02. Description of Service & Non-Advisory Nature
FinanceLab provides cloud-based software features designed to help individuals record day-to-day expenditures, track account liquidity balances, visualize multi-year income statements, and simulate cashflow reserves. You acknowledge that FinanceLab is an administrative calculation tool, not a professional financial planning service or fiduciary adviser. You remain solely responsible for your personal financial decisions, debt agreements, and savings plans.
03. Calculation, OCR & Data Inaccuracies Notice
⚠️ Potential Errors in Calculations & Projections: Algorithmic calculations, rollover mathematics, monthly budget averages, interest rate estimations, and cashflow projections are generated automatically based on user inputs and assumptions. They may contain unintentional errors, rounding variances, or omissions.
🔍 Assistive Optical Character Recognition (OCR): Receipt scanning and document extraction tools utilize vision models to detect merchants, dates, and prices. Image quality, lighting, crumpled paper, or non-standard formatting can lead to OCR misreads. FinanceLab presents extracted data in an editable verification drawer; you are strictly required to verify all numbers before saving transactions.
User Verification Duty: You must independently verify critical amounts, installment sums, due dates, interest charges, and outstanding balances with your issuing banking institution, creditor, or AKPK before making actual payments.
04. User Account Registration & Master Security
To access FinanceLab, you must register an account. You agree to:
- Provide truthful, accurate, and current information during registration.
- Safeguard and maintain the confidentiality of your master password and account login credentials.
- Assume full responsibility for all activities occurring under your authenticated session, whether authorized or unauthorized due to negligence.
- Notify us immediately at contactus@artdreamworks.com upon suspecting any unauthorized access, password compromise, or security incident.
05. User Content Ownership & Limited Operational Licence
Ownership of Your Data: You retain complete ownership of, and all intellectual property rights in, the personal financial data, transactions, notes, and receipt images that you upload or input into FinanceLab ("User Content").
Limited Service Licence: By uploading or entering User Content, you grant Art Dream Works a limited, revocable, non-exclusive, worldwide, royalty-free licence solely to host, store, reproduce, process via OCR engines, and display your content strictly as necessary to operate, maintain, and provide the Platform features to you. We do not acquire proprietary ownership over your financial records.
Platform Intellectual Property: All software architecture, databases, algorithms, graphical interface designs, trademarks, and logos associated with FinanceLab remain the exclusive intellectual property of Art Dream Works.
06. Acceptable Use & Prohibited Conduct (Act 588)
You agree strictly to comply with the Communications and Multimedia Act 1998 (Act 588), the Penal Code, and all applicable laws of Malaysia. You agree that you shall NOT:
- Use FinanceLab for money laundering, fraudulent schemes, tax evasion records, or any unlawful enterprise.
- Attempt to probe, reverse-engineer, decompile, crawl, or bypass security barriers, rate limiters, or authentication mechanisms.
- Deploy automated scrapers, data-mining robots, or load-bearing attack vectors that degrade server stability.
- Upload malicious files, infected PDFs, corrupted binaries, or destructive payloads disguised as receipt images.
- Impersonate any other individual or misrepresent authorization to manage external financial records.
07. Service Availability, Maintenance & Modifications
No Guarantee of Uninterrupted Uptime: We strive to provide reliable service, but FinanceLab is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the Platform will be continuous, 100% uninterrupted, timely, error-free, or entirely immune to hardware downtime or cyber incidents.
Maintenance & Feature Evolution: We reserve the right to perform routine or emergency maintenance, deploy system updates, or alter, refine, suspend, or discontinue any feature of the Platform. Where practicable, we will provide advance notice of scheduled maintenance windows.
08. Third-Party Services, OCR Engines & External Links
FinanceLab integrates with third-party application programming interfaces (APIs) to provide certain capabilities, including Google Cloud / Gemini AI and OCR.Space for optical character recognition, and Google AdSense for advertising displays where enabled.
The Platform may also contain links to external third-party sites (e.g. Google Ads Settings, Bank Negara Malaysia, or AKPK). We do not control, endorse, or assume responsibility for the content, privacy practices, availability, or accuracy of third-party platforms or service providers.
09. Relationship to Privacy Policy & PDPA Notice
The collection, processing, and protection of your personal data are governed by our bilingual Privacy Policy & PDPA Notice, established pursuant to the Personal Data Protection Act 2010 (Act 709) and Act A1727. The Privacy Policy is incorporated into and forms an integral part of these Terms. By agreeing to these Terms, you acknowledge that you have read and understood our Privacy Policy.
10. Account Suspension & Termination by Operator
We reserve the right to suspend, restrict, or terminate your account and workspace access at our reasonable discretion, with or without prior notice, in the event that:
- You breach any provision of these Terms or the acceptable use rules under Act 588.
- We detect fraudulent activity, security compromise, or unauthorized credential sharing.
- Compelled by a court order, law enforcement directive, or regulatory authority in Malaysia.
- The Platform ceases public operations.
11. Account Closure, Data Export & Deletion
User Termination: You may close your account at any time by contacting us at contactus@artdreamworks.com.
Self-Service Data Export: Prior to requesting account closure, you may self-export your entire transaction ledger, commitments, and account lists in standard machine-readable CSV format via the Export Center.
Deletion & Statutory Retention: Upon verified account closure, your records are queued for deletion or irreversible anonymization, subject to statutory recordkeeping requirements (e.g. tax, audit, or statutory limitation requirements under the Limitation Act 1953) as detailed in our Privacy Policy.
12. Proportionate Limitation of Liability & Disclaimers
To the maximum extent permitted by Malaysian law:
FinanceLab and Art Dream Works shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, savings shortfalls, bank penalty charges, late fees, or discrepancies in loan repayment schedules resulting from your use of or inability to use the Platform.
To the extent permitted by law, our total aggregate liability arising out of or related to these Terms or the Platform shall not exceed the total subscription fees paid by you to FinanceLab during the twelve (12) months preceding the claim, or Ringgit Malaysia One Hundred (RM 100), whichever is greater.
⚖️ Statutory Non-Excludable Rights: Nothing in these Terms shall limit or exclude any statutory consumer rights or liabilities that cannot lawfully be limited or excluded under Malaysian law (including mandatory consumer guarantees under the Consumer Protection Act 1999 [Act 599] where applicable, or liability for gross negligence, willful misconduct, or fraud).
13. Indemnification
You agree to defend, indemnify, and hold harmless Art Dream Works, its operators, officers, and contractors from and against any third-party claims, liabilities, damages, losses, or legal costs arising out of: (a) your breach of these Terms; (b) your violation of applicable laws, including Act 588; or (c) your infringement of any third-party intellectual property or privacy rights.
14. Updates & Material Amendments to Terms
We may update or modify these Terms from time to time. When material changes are made, we will notify users by posting an updated version with a revised effective date and, where practical, displaying an in-app announcement. Your continued use of the Platform after the effective date of modified Terms constitutes your acceptance and agreement to be bound by the updated terms.
15. Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the Laws of Malaysia (Undang-Undang Malaysia).
Any controversy, dispute, or claim arising out of or in connection with these Terms or the use of FinanceLab shall be submitted to the exclusive jurisdiction of the Courts of Malaysia.
16. Operator Legal Identity & Contact Information
Art Dream Works (FinanceLab Operator)
General Support & Enquiries: contactus@artdreamworks.com
Privacy & Data Protection: contactus@artdreamworks.com
Location: Kuala Lumpur, Malaysia